Ian Johnson

"Never was able to help me and just simply push me off to the call center. I had it a hospital stay to Covid and I was unable to use my car or insurance. When I came back to reinstate, they treated me like a second class citizen and made me feel like it was an excuse. Honestly heard people too. He treats lower income clients terribly and relies off his one hit wonder distant sports past fame. Also I had an accident It was the worst claim experience of my life. I was supposed to have rental insurance on the vehicle but Ian didn’t put it on my contract apparently. It was a tiny additional extra monthly offers. So when my car had to go away from 6 weeks at one of their “approved” shops, I had a day over $2000 in rental fees. Never would recommend. This whole business is about who you know, not quality of service."

"I was very happy with the service I have received from Ian Johnson . He provided me with options and was able to get me insured in a very timely manner. Going with State Farm saved me a little more than half cost with same coverages I had with previous company that I was with for over 15years. I would recommend this agent and company."

"Ian has been very professional during the whole process of us transferring our insurance to him! Ian is very easy to get ahold of with any question, concerns, vehicle changes!! I have been extremely pleased with his knowledge, ease of transferring insurance and his communication is excellent!! I highly recommend Ian!!"

"Ian Johnson and his associates worked diligently with me in finding the right rider policy for my vacation home. I would highly recommend this agent and his firm to anyone seeking a firm with an up-to-date knowledge of all their policies and/or changes to policies. Their research was impeccable and they provided an easy solution for my situation."

"Ian Johnson is the best whether it be over the phone or in person. He gives good and honest advice. Trustworthy and just a great person overall. I have recently been going through some things in my life and Ian was kind enough and caring to help me out a way that works for me. I would suggest State Farm with Ian Johnson..."

"This was the best experience I have ever had dealing with commercial/business insurance. Mr. Johnson answered all my questions thoroughly & quickly, with the utmost professionalism. He went above & beyond in his guidance & advice, not to mention he surprised me by staying late to finalize things. Thank you, Ian. I look forward to working with you in the coming future! I would absolutely & highly recommend Mr. Johnson to family, friends, & colleagues. -H"

"DO NOT USE THIS OFFICE FOR INSURANCE. I received a call on 7/18/2019 saying that I was sent a letter of cancellation due to the fact that they needed to rewrite my policy. I called back immediately and asked to speak to Ian because I had questions. I was told Ian would call me back. He never did. I called today because I noticed that my car insurance payment had not processed only to find out that I did not in fact have car insurance since 7/16/2019. So my policy was canceled AND THEN they call me? That's not okay. Not only did I never receive a letter of cancellation, but to not receive a call back about something as important as car insurance is unacceptable. **Update- The office is claiming they called me on 7/1 and 7/17. THIS IS A LIE. I have phone records and email records that prove this is not true. They are trying to cover their butts in their mistake. **Update to Ian's response. I did call and ask about a refund check, that I STILL haven't received. I stated that I needed to talk to Ian about my policy. At no point on 7/18 when I was called did I ever ask them to cancel. I specifically stated that if the policy was going to increase in price, then I would go somewhere else. I stated that my home owners insurance was supposed to be stopped. I NEVER stated that my car insurance was to be stopped. Not once. I also NEVER received any cancellation letters in the mail. We will see if I ever get my refund check."

"Although I won't be insuring with State Farm, I just wanted to give a shout out to Ian for his top notch customer service. Most insurance companies call your ear off if you don't opt to go with their company. I told Ian there was quite a cost difference between my current insurance and his quote. He was ensured me the rate I was getting currently was great and that if there was ever anything I needed in the future he would be there and left it at that. I wish more insurance companies would follow this level of customer service and courtesy."